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| System Administration
> This topic has the following information: Verifying System Installation Verifying System Status Viewing Installed Hardware Viewing Installed Software Verifying Customer Options Monitoring Voice Channels in real time Verifying Text-to-Speech ### Verifying System Installation As part of the process of troubleshooting system problems, you can verify system installation to confirm that the system's primary software packages have been properly installed. The system information is displayed on the Verify System Install-System Verification page. The Verify System Installation - System Verification page confirms that the system's primary software packages are properly installed and verifies that a complete version of each application-specific package exists on the system. The system takes a few minutes to perform a series of background checks on the system software. The contents of each installed executable or help file, but not data files, are checked to verify they were unchanged during the lifetime of the system. Each of the primary software packages installed on the system is listed. Exceptions are noted in the output of this command. To access and verify system installation: Start at the Messaging Administration main menu and select Software Verification. The system takes a few minutes to perform a series of background checks on the system software and then displays the results on the Verify System Installation page. Each of the primary software packages installed on your system is listed. ### Verifying System Status The Verify System Status-System Verification page displays the following information based on your system configuration on the INTUITY AUDIX: Status of each software module Status of voice system Number of ports purchased Number of ports in service Status of networking, if applicable Hours of speech purchased Hours of speech used To access and verify the system status: Start at the Messaging Administration main menu and select Server Status. The system takes a few minutes to run checks on the status of the system and then displays the results on the Server Status page. #### Interpreting the Results of System Status The INTUITY AUDIX is made up of many individual software modules. When you access the System Status page, the system requests each module to report on its status. The System Status by Module table contains the modules and explanations of related information displayed in the page. Depending on the features you purchased, the modules that you see on the System Status page can vary from those in the table ##### Voice Ports and Speech Storage Status The voice system (vs) module summarizes voice port and speech storage information. The System Status for Voice Ports and Speech Storage table describes this summary information in more detail. ### Viewing Installed Hardware You can view the Installed Hardware on the System Evaluation page which lists the following types of hardware currently installed on the system: Hard disk drive CD-RW RAM Dialogic cards CPU To view installed hardware: Start at the Messaging Administration main menu and select System Evaluation. The system takes a few minutes to check the hardware installed on the system and displays the Hardware Summary on the System Evaluation Report page. ### Viewing Installed Software The Linux software installed page shows the software packages and versions that are currently installed on the INTUITY AUDIX system. To view the listing of software: Start at the Messaging Administration main menu and select Server Software Display. The system takes a few minutes to check the software installed on the system and displays the results in the Linux Software Installed page. #### Accessing the Messaging System Software Display To view the detailed listing of high level packages installed on the INTUITY AUDIX in Package Priority order: Start at the Messaging Administration main menu and select Messaging Software Display. The system takes a few minutes to check the software installed on the system and displays the results in the High Level Packages Installed in Priority Order page. ### Verifying Customer Options The INTUITY AUDIX system has a variety of customer options features. You can verify that an optional feature is enabled (turned on) for your system by checking its status on the Customer Options page.
> Note: Only certified Avaya personnel can use this page to change feature options.
To access and display the Customer Options page: Start at the Messaging Administration main menu and select Customer Options . The Customer Options page is displayed. The table for Customer Options Page Information describes the options in this page. #### Turning On Customer Options Contact your Customer Services Representative to turn on the customer options on an existing INTUITY AUDIX system. ### Monitoring Voice Channel Status You can monitor the Voice Channel Status by setting the refresh rate to display the current voice channel status. To change the refresh rate on the Voice Channel Monitor page: Start at the Messaging Administration main menu and select Voice Channel Monitor. The Voice Channel Monitor page is displayed. Reset the refresh rate. Click Save to accept the page settings. ### Verifying Text-to-Speech Text-to-Speech (TTS) conversion is an optional feature that enables users who access their AUDIX mailboxes with the telephone to listen to a voiced rendering of email and Message Manager messages. #### Accessing Text-to-Speech Parameters The TTS session default is: headers_and_bodies — the entire text component of the message is voiced. If a fax or file attachment is included in a message, that component is not voiced. The subscriber hears only summary information regarding the number of pages in the fax or the size of the attached file. Fax components are also summarized regarding the number of pages contained in the fax. To set the options for TTS sessions: Start at the Messaging Administration main menu and select Messaging. The system displays the SSH User Authentication dialog box. Enter your login, for example, sa or vm, in the `User name` field and your password in the `Password` field. Click Login. The system then displays the AUDIX Command Prompt screen. At the `enter command:` prompt, enter change system-parameters features The system displays the System-Parameters Features screen. Press F7 (Nextpage). The system displays System-Parameters Features screen, page 2. Move the cursor to the `Text to Speech Conversion:` field Press F2 (Choices). The system displays the TTS Choices menu. Select headers and bodies Press F3 (Enter) to save the information. The system displays the following message: `Command Successfully Completed`. Enter exit or another administrative command at the`enter command:` prompt. #### Viewing the Text-to-Speech Status To view the status on text-to-speech, see the Verifying the System Status page procedures. Top of page

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