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| Class of Service Screen, Page 2; Changing a COS
> Table: Field Definitions: Class of Service Screen, Page 2
> Field Name | Valid Input | Description/Procedure
> --- | --- | ---
> INCOMING MAILBOX
> Order: | fifo (default) lifo | Indicates the order for retrieving incoming mailbox messages for a subscriber: fifo—first in, first out lifo—last in, first out
> Category Order: | The following three letters in any order: n u o Default: nuo | Indicates the order for scanning the incoming mailbox message categories for a subscriber. n = New. Neither the header nor the message body has been read. u = Unopened. The header has been read but not the message body. o = Old. The header and the message body have both been read. The order oun encourages subscribers to keep messages stored to a minimum by forcing them to scan through old messages first.
> Retention Times, (New, Old, and Unopened): | A number from 0 to 999 Default=10 | Indicates the number of days that new, old, and unopened messages are retained in the incoming mailbox for a subscriber. After the specified period of days, the system deletes the messages. The retention time clock is not reset to zero (0) when a message is moved among the old, unopened, and new categories. For example, if the retention time is 10 days for all three categories, a message is removed after 10 days (not 30 days) regardless of whether or when it is moved from one category to another.
> OUTGOING MAILBOX
> Order: | fifo (default) lifo | Indicates the order for retrieving messages from the outgoing mailbox for a subscriber. fifo—first in, first out lifo—last in, first out
> Category Order: | The following letters in any order: f u n d a Default: unfda | The order for scanning the outgoing mailbox message categories for a subscriber. f—File cabinet. Saved copies of created messages u—Undelivered. Messages awaiting delivery n—Nondeliverable. Unsuccessful message deliveries d—Delivered. Notifications of delivered messages a—Accessed. Notifications of delivered and accessed messages
> Retention Times (File Cab and Delivered/ Nondeliverable): | A number from 0 to 3999 | Indicates the number of days that file cabinet, delivered, or nondeliverable messages are retained in the outgoing mailbox for a subscriber. After the specified period of days, the system deletes the messages.
> Voice Mail Message (Seconds), Maximum Length: | A number from 0 to 1200 Default=300 | Indicates the maximum duration (in seconds) of voice or fax mail messages that a subscriber can create. If this Class of Service is enabled for fax, follow the procedures under Activate Fax for a COS.
> Voice Mail Message (Seconds), Minimum Needed: | A number from 0 to 1200 | The minimum mailbox space needed (in seconds) to create a voice or fax mail message. If fewer than the minimum number of seconds remain in the subscriber's mailbox, a message tells the subscriber she or he cannot create a new message or reply to an incoming message.
> Call Answer Message (Seconds), Maximum Length: | A number from 0 to 1200 Default=120 | Indicates the maximum duration of call answer messages a subscriber can receive. If this Class of Service is enabled for fax, expand this parameter to 1200 seconds. For more information, see Activate Fax for a COS.
> Call Answer Message (Seconds), Minimum Needed: | A number from 0 to 1200 Default=8 | Indicates the minimum mailbox space needed to leave a call-answer message for a subscriber. If less than the minimum number of seconds remain in a subscriber's mailbox, a caller hears the "full mailbox" greeting.
> End of Message Warning Time (Seconds): If this class of service is enabled for fax, expand message capacities to the larger of: Double voice-only capacities to allow for both voice and fax messages. For example, change Maximum Message Lengths of 700 seconds to 1400 seconds. At least 20 minutes of capacity to allow for both voice and fax messages. In this case, enter Maximum Message Lengths of 1200 seconds. | 0 (zero) A number from 15 to 60 | Enter the number of seconds that a warning message plays to indicates the remaining available recording time. The system plays the warning message this number of seconds before the maximum recording time is reached. If you enter a 0 (zero), no end-of-message warning is played. If you leave this field blank, the system uses the value on the System-Parameters Features screen. Otherwise, this value overrides the value on the System-Parameters Features screen.
> Maximum Mailing Lists: | A number from 0 to 999 Default=25 | Indicates the maximum number of mailing lists subscribers can create.
> Total Entries in all Lists | A number from 0 to 9999 Default=250 | The maximum total number of mailing list entries subscribers can create for all mailing lists they own. Note that while any one subscriber can have 9999 list entries, a single AUDIX mailing list can only have 250 members.
> Mailbox Size (Seconds), Maximum: | A number from 0 to 32767 (just over 9 hours) Default=1200 seconds | The maximum number of seconds of mailbox space for a subscriber. If this Class of Service is enabled for fax, expand this parameter to 4800 seconds. For more information, see Activate Fax for a COS.
> Minimum Guarantee: | A number from 0 to 9999 Default=0 | Indicates the number of seconds of mailbox space guaranteed for a subscriber. We recommend that no space be guaranteed because some subscribers may never need the reserved space.
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