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| Internet Directory (LDAP)
### Overview of Internet Directory The Internet Directory feature is available with the INTUITY AUDIX LX R1, Internet Messaging feature. This feature enables the INTUITY AUDIX server to create an Internet directory with subscriber names, email addresses, and extensions from the INTUITY AUDIX subscriber information. External email clients can use their LDAP directory server to reference these email addresses and extensions.
Note: LDAP stands for Lightweight Directory Access Protocol. LDAP has become the standard for Internet-based applications to use for access to directory information.
Topics in this section include: Enabling the Internet Directory Feature Administration Accessing the Internet Directory Checking the Alarm Log
Note: This section provides information for the Internet Directory feature only. It does not provide the procedures that you need to administer the Internet Messaging feature, or to plan for its implementation. See Internet Messaging Activation for details on administering Internet Messaging and Internet Messaging Concepts for details on planning for Internet Messaging.
### Enabling the Internet Directory Feature When Internet Messaging is purchased, the default for the Internet Directory feature is OFF. You can enable this feature as needed. To verify LDAP status: From the Messaging Administration main menu select General Options. The system displays the General Options and Settings page. The LDAP status (yes or no) is displayed in the LDAP public LAN access enabled? and the `LDAP SSL on alternate port enabled?` fields. To enable or disable LDAP for Internet Messaging: From the Messaging Administration main menu select General Options. The system displays the General Options and Settings page. The LDAP status (yes or no) is displayed in the LDAP public LAN access enabled? and the `LDAP SSL on alternate port enabled?` fields. To activate or deactivate LDAP for Internet Messaging select yes or no in the `LDAP enabled?` field. Click submit. Your selection is then registered with the system. When the Internet Directory feature is ON, the Internet Directory is created and populated with the names, email addresses, and extension numbers of local INTUITY AUDIX subscribers as listed on the AUDIX Subscriber Screen. This directory is located on the message server and is automatically updated whenever subscriber names, email addresses, or extensions are changed. ### Administration The Internet Directory feature requires no separate administration. When you add, change, and delete subscribers on the Subscriber screen the Internet Directory is automatically updated to reflect any changes to the name, extension, and email address. You cannot directly modify the Internet Directory. The Internet Directory is accessed from the LDAP interface that is on the INTUITY AUDIX server. If you cannot access the Internet Directory after configuring one of the email products for LDAP, contact your certified Avaya service representative.
Note: If the email field on the AUDIX Subscriber Screen is blank, the email field in the Internet Directory is also blank. This field does not display the INTUITY AUDIX Internet Messaging address based on the extension. You will need to update the email address field on the Subscriber screen to include this address in the Internet Directory.
If the INTUITY AUDIX server's domain name is changed, the system administrator must manually change the email address in the Subscriber screen, or the Internet Directory will not reflect the change. ### Accessing the Internet Directory The Internet Directory is located on the message server. External clients can use the following to access the Internet Directory. Microsoft Outlook 97 or later, Internet Mail version only Microsoft Outlook Express Netscape Messenger with Netscape Communicator, 4.5 or later Eudora Pro, 4.1 or later System administrators will need to inform outside email users about how to access the INTUITY AUDIX Internet Directory. Before the directory can be accessed, the following information must be configured in LDAP directory properties for the email program on the client workstation: Client-created descriptive name for the Internet Directory INTUITY AUDIX Server address, for example, `messageserver1.YOURcompany.com` Search options set as `dc=Messaging` Port number set as `389` The procedures required for users to add this directory to their email service are different for each of the email products. Below are some general procedures, but this information is subject to change. The email users need to be told to review the online Help associated with their email service for instructions about how to set up a new LDAP directory service. #### Setting Up Microsoft Outlook to Access Internet Directory
Note: Other versions of Microsoft Outlook can have an administrative interface different from the one described below. Review the Microsoft Outlook Help for the correct set up instructions. The Corporate or Work Group version cannot be used.
To add the server to the Search Directory list using Microsoft Outlook 97 or later, Internet Mail version only or Microsoft Express: From the toolbar, pull down Tools/Accounts, and then select the Directory Service tab. Select Add and then select Directory Service. Follow the screens and enter the information as follows: Enter the INTUITY AUDIX Internet address for the Internet directory (LDAP) server. Do not select `My LDAP server requires me to log on.` Click Yes for `Do you want to check addresses using this directory service.` Continue to the next screen and enter a descriptive name for the Internet Directory. Continue to the next screen and click Finish. Select the LDAP directory server from the list under the Directory Service tab: Select Properties and then select the Advanced tab. Enter dc=Messaging in the Change Search Base field. This restricts the search to this specific directory. The directory can now be used to search for INTUITY AUDIX email addresses. An Outlook Help file that is available with the directory explains how to use the LDAP service to look up addresses. #### Setting Up Netscape Communicator to Access Internet Directory To add the Internet Directory to your Search Directory list by using Netscape 4.5 or later, from Netscape, edit the preferences: From the tool bar of Netscape Communicator, select Communicator`` and then`` Address Book. Select File, New Directory. The system displays the Netscape Directory Server dialog box. Complete the fields in this box as follows: `Description:` Enter a descriptive name for the Internet Directory. `LDAP Server:` Enter the INTUITY AUDIX Server address. `Search Root:` Enter dc=Messaging.
Note: This action restricts the search to the specified directory.
Port Number: Enter 389.
Note: This is the default port at which the LDAP server is listed. Do not change this setting.
Click OK. The Search Directory lists the Internet Directory name. The directory can now be used to search for INTUITY AUDIX email addresses. A Netscape Help file that is available with the directory explains how to use the Search Dialog Box to look up addresses. #### Setting Up Eudora to Access Internet Directory To add the server to your Search Directory list by using Eudora Pro Email 4.1 or later, edit the preferences: From Tools, select Directory Services. The system displays the Eudora Directory Services dialog box. Select LDAP from the Protocols list and click New Database. In the Modify Database dialog box, enter a descriptive name for the Internet Directory. In the Server Information block, complete the following fields: `Host Name:` Enter the INTUITY AUDIX Server address. `Port:` 389. This is the default and could already be there. Do not change. Select the Search Options tab. In the `Search Base` field, enter dc=Messaging.
Note: Do not make any other changes.
Select the Attributes tab and click Add. Complete these fields: `Attribute Name:` Enter TelephoneNumber. `Presented As:` Select Phone(w). Then Click OK. From the Attributes tab, click Add. Complete these fields: Attribute Name: Enter mail. Presented As: Select Email(w). Then Click OK. Click OK. Close the dialog boxes to return to the Directory Services view. In the `Databases` field, select the INTUITY AUDIX LDAP directory check box. The directory can now be used to search for INTUITY AUDIX email addresses. The Eudora Pro Email Help file that is available with the directory explains how to use the Directory Services window to look up addresses. ### Checking the Alarm Log Errors that occur in the Internet Directory are sent to the INTUITY AUDIX alarm log. The alarm log contains descriptions of all significant problems that have been detected by the system. The alarm log contains active alarms and resolved alarms; that is, alarms that are corrected either automatically or manually by repair procedures. The system administrator must check this log on a daily basis. To check the alarm log for Internet Directory problems: Follow the steps in The Alarm Log procedure to access alarm information. To display Internet Messaging specific alarm information, leave all fields at their default setting, except the following: If you want to display an alarm for a date other than the current date, enter that date (in the format mm/dd/yy), in the `Start Date:` field. `Alarm Code:` Enter 6617, the code for an LDAP failure. Click Display. The alarm log is displayed. Examine the displayed alarms. Verify if alarm code 6617 is listed under the heading `Alarm Code`. Alarms, events, and their associated repair procedures are described in Alarms and Events. Top of page

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