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Home > Getting Started > Concepts and Features > AVAYA Unified Communication Center Overview
| AVAYA™ Unified Communication Center Overview
The Avaya™ Unified Communication Center solution is created for enterprises with highly mobile and collaborative individuals, such as executives, sales people, and professional specialists. These key work groups require a high level of effective interaction with customers, associates, and partners every day. The Avaya Unified Communication Center powers productivity and responsiveness through seamless access to critical communications tools, business applications, content, and transactions throughout the business day. It simplifies the way users connect, collaborate, share information, and manage their time—wherever they are located or whatever device they use. Whether through a Web browser, a wireless device, or a speech command, Avaya Unified Communication Center allows users to seamlessly access rich calling and conferencing capabilities for easy collaborative working sessions. Avaya Unified Communication Center has quick and easy message handling for effective message management, integrated access to directories and databases for contact and information management, and virtual 24/7 assistance to calendars and tasks for increased personal efficiency. The result? Facilitation of better, faster decisions for a more competitively differentiated enterprise. The Avaya Unified Communication Center includes three powerful applications: Avaya™ Web Messaging: a browser-based, Web and wireless data application that provides users with basic message management for their Avaya voice messaging system. Avaya™ Web Collaboration: a browser-based, Web and wireless data application that provides users with control of the telephony and conference features of their DEFINITY® server or Avaya™ IP600 communications system. Avaya™ Advanced Speech Access: lets subscribers use spoken commands to access and manage their voice and e-mail (Microsoft Exchange only) messages, place calls, and conference using a sophisticated set of call handling features and access Microsoft Exchange for personal contacts, calendar, appointments, and task management. These applications reside on customer-provided Microsoft Windows 2000 servers and they work with Avaya messaging and communications servers, including Intuity Audix LX, and customers’ Microsoft Exchange e-mail servers to deliver the full value of the Avaya Unified Communication Center. For more information, see Avaya Unified Communication Center. Top of page

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