Search This CD Index Contact Us
Home > Reference > Commonly Customized Fragments and Announcements
| Commonly Customized Fragments and Announcements
> To effectively customize your announcements, you must know the fragment numbers and the context in which they are most commonly used. This topic provides that information. Fragments and announcements combine to tell subscribers and callers what to do and what their options are for using the system. You can change AUDIX announcements to meet the needs of the business and of the subscribers. The procedures for doing this, and a more detailed discussion of the concepts and terms, are described in Customizing Announcements. This topic contains: List of Commonly Customized Fragments and Announcements Typical announcements that contain the fragments Fragments Related to FAX Messaging ### List of Commonly Customized Fragments and Announcements The fragments listed in the Commonly Customized Fragments and Announcements table are the most commonly customized fragments. Each fragment is listed with one of the announcements that contains it to show the context in which the fragment is normally used. In addition to the announcements listed in this section, the system also uses most of the fragments in other announcements. However, any other announcements that use a fragment have a construction very similar to the announcements listed here. The announcements and fragments listed apply to US English, US English TDD, and US English 1-2-3. However, 1-2-3 fragments use numbers to identify touchtone keys, not letters. Also, you must rerecord TDD fragments with a teletypewriter (TTY) connected to your telephone.
> Table: Commonly Customized Fragments and Announcements
> Announcement Number | Fragment Number | Fragment Text
> --- | --- | ---
> a18 | f555 | To access your mailbox, press star R.
> f291 | To transfer to another extension, press star T.
> f80 | To have system wait, press star W. If finished, please hang up or to disconnect AUDIX, press star star X.
> a119 | — | IF(VERSION>2)THEN
> f305 | You are at the activity menu.
> — | IF(NUMBER==0)THEN (where 0 is a non-fax system and 1 is a fax system)
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF
> f992 | To get messages, press 2.
> f996 | To check your outgoing messages, press 4.
> — | a1174(NUMBERNUMBER(2)NUMBER(3)IF(NUMBER==0)THEN (where 0 = non-fax and 1= fax system)
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF
> | f282 | To have system wait, press star W. To access the names or number directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> — | ELSE
> f305 | You are at the activity menu.
> f985 | To record and send voice mail messages, press 1. To get messages, press 2.
> f48 | To check your outgoing messages, press 4. To administer mailing list, personal directory, password, or account name, press 5. To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> f282 | To have system wait, press star W. To access the names or number directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a174 | — | NAME
> f822 | As you use AUDIX your name will be included in system announcements that you and other people will hear. At the tone, please speak your name. After speaking your name, press one.
> a199 | f592 | AUDIX passwords must now be NUMBER
> f81 | digits.
> f593 | Please choose a new password of NUMBER(2)
> f81 | digits.
> f173 | Please enter new password
> f224 | and pound sign.
> a289 | — | IF(VERSION>2)THEN (where v. 3 has call answer disable) a1178(NUMBER NUMBER(2)NUMBER(3)NAME)ELSE IF(NUMBER==0)THEN
> f43 | Your call is being answered by AUDIX. NAME
> f44 | is not available. To leave a message, wait for the tone. ENDIF IF (NUMBER==1) THEN
> | f71 | To leave a message, wait for the tone. ENDIF IF (NUMBER==2) THEN NAME
> f44 | is not available. To leave a message, wait for the tone. ENDIF
> a349 | f118 | Enter last name
> f224 | and pound sign.
> f175 | Please note only AUDIX subscribers can be specified by name.
> a514 | f582 | AUDIX passwords must now be at least NUMBER
> f81 | digits.
> f593 | Please choose a new password of NUMBER(2)
> f588 | or more digits.
> f173 | Please enter new password
> f224 | and pound sign.
> a584 | f186 | To record messages, press 1. To get messages, press 2. To check you outgoing messages, press 4.
> a728 | f775 | To record messages, press one. To get messages, press two. To administer personal greetings, press 3.
> a815 | f287 | Welcome to AUDIX.
> f97 | For help at anytime, press star H.
> a1174 | — | IF(NUMBER==0)THEN IF(NUMBER(2)==0)THEN IF(NUMBER(3)==0)THEN
> f997 | To administer mailing list, personal directory, password, or account name, press 5.
> — | ELSE
> 1149 | To administer mailing list, personal directory, password, account name, or call answer options, press 5.
> — | ENDIF ELSE IF(NUMBER(3)==0)THEN
> f1147 | To administer mailing list, personal directory, password, account name, or addressing options, press 5.
> — | ELSE
> | f1151 | To administer mailing list, personal directory, password, account name, addressing options, or call answer options, press 5.
> — | ENDIF ENDIF ELSE IF(NUMBER(2)==0)THEN IF(NUMBER(3)==0)THEN
> f999 | To administer mailing list, personal directory, password, fax options, or account name, press 5.
> — | ELSE
> f1150 | To administer mailing list, personal directory, password, fax options, account name, or call answer options, press 5.
> — | ENDIF ELSE IF(NUMBER(3)==0)THEN
> f1148 | To administer mailing list, personal directory, password, fax options, account name, or addressing options, press 5.
> — | ELSE
> f1146 | To administer mailing list, personal directory, password, fax options, account name, addressing options, or call answer options, press 5.
> a1178 | — | IF(NUMBER==0)THEN IF(NUMBER(3)==1)THEN (where 1=call answer disabled)
> f43 | Your call is being answered by AUDIX.
> | NAME
> f1163 | is not available.
> f1162 | Sorry, the mailbox you have reached is not accepting messages at this time.
> f95 | Please disconnect.
> — | ELSE
> f43 | Your call is being answered by AUDIX.
> — | NAME
> f44 | is not available. To leave a message, wait for the tone.
> — | ENDIF ENDIF IF(NUMBER==1)THEN IF(NUMBER(3)==1)THEN (where 1=call answer disabled)
> f1162 | Sorry, the mailbox you have reached is not accepting messages at this time.
> | f95 | Please disconnect.
> — | ELSE
> f71 | To leave a message, wait for the tone.
> | ENDIF ENDIF IF(NUMBER==2)THEN IF(NUMBER(3)==1)THEN (where 1=call answer disabled)
> | NAME
> f1163 | is not available.
> f1162 | Sorry, the mailbox you have reached is not accepting messages at this time.
> f95 | Please disconnect.
> — | ELSE
> — | NAME
> f44 | is not available. To leave a message, wait for the tone.
> | — | ENDIF ENDIF IF(NUMBER(2)==1 && NUMBER(3)!=1)THEN
> f1141 | When finished recording, press pound for more options.
> a2077 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f1006 | To record or change the greeting heard by callers, press 3.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> | — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2079 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> | f1016 | To administer your greeting, press 3.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f291 | To transfer to another extension, press star T.
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2081 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> | f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f1006 | To record or change the greeting heard by callers, press 3.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> | f291 | To transfer to another extension, press star T.
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2082 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> | f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2084 | f305 | You are at the activity menu.
> | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f1006 | To record or change the greeting heard by callers, press 3.
> | f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f291 | To transfer to another extension, press star T.
> f117 | To reach the covering extension, press star zero.
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2085 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> | f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f291 | To transfer to another extension, press star T.
> | f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2086 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f1006 | To record or change the greeting heard by callers, press 3.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> | f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f291 | To transfer to another extension, press star T.
> f117 | To reach the covering extension, press star zero.
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2087 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> | f992 | To get messages, press 2.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f291 | To transfer to another extension, press star T.
> f117 | To reach the covering extension, press star zero.
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> a2088 | f305 | You are at the activity menu.
> — | IF( NUMBER == 0 ) THEN
> f990 | To record and send voice mail messages, press 1.
> — | ELSE
> f991 | To record and send voice mail or fax messages, press 1.
> — | ENDIF,
> f992 | To get messages, press 2.
> f1006 | To record or change the greeting heard by callers, press 3.
> f996 | To check your outgoing messages, press 4.
> f2041 | To customize your mailbox. For example, to create or edit your mailing lists, to specify your printer preferences, or to change your password, press 5.
> — | IF( NUMBER == 0 ) THEN
> f1001 | To change outcalling information, press 6. To scan incoming messages automatically, press 7. To re-logon, press star star R.
> — | ELSE
> | f1165 | To change outcalling information, press 6. To scan incoming messages automatically or print all new faxes, press 7. To re-logon, press star star R.
> — | ENDIF,
> f282 | To have system wait, press star W. To access the names or numbers directory, press star star N. If finished, please hang up or to disconnect AUDIX, press star star X.
> ### Fragments Related to FAX Messaging If you have administered FAX Messaging for subscribers and require them to enter a prefix to print faxes, you might want to record the fax printing prefix in the following fragments.
> Table: Commonly Customized FAX Messaging Fragments
> Fragment Number | Fragment Text
> --- | ---
> f1079 | Enter your default print destination followed by the pound key.
> f1086 | The default print destination is where documents are normally printed.
> f1089 | To specify destination, enter digits followed by the pound key.
> f1094 | To specify a default destination, enter digits then press the pound key.
> f1095 | This destination will be used for the remainder of this call. When you hang up, your default destination will be restored.
> f1099 | Or reenter print destination number and pound sign.
> f1101 | Reenter destination number and pound sign.
> f1118 | You are specifying the default print destination for fax items.
> f1124 | When autoprinting is turned on, all nonprivate faxes that are received will automatically attempt to print at the default destination.
> f1130 | This is also used as the default print destination when scanning.
> f1134 | To enter destination, enter digits followed by the pound key.
> f1143 | The default print destination should be set to the destination where you normally send your documents for printing.
> The following announcements and fragments are for Fax Extended Dialing.
> Table: Messaging Announcements and Fragments for Fax Extended Dialing
> Announcement Number | Fragment Number and Text
> --- | ---
> a2201 | f1118: You are specifying the default print destination for fax items. f1143: The default print destination should be set to the destination where you normally send your documents for printing. f1124: When autoprinting is turned on, all non-private faxes that are received will automatically attempt to print at the default destination. f1130: This is also used as the default print destination when scanning fax messages. f2061: To enter the telephone number of a fax machine, press star star five. f2062: To enter a call delivery address, enter digits followed by the pound sign. f1472: <.1 second pause, this fragment may be replaced with a customized recording which can be used to explain/state fax prefixes for printing.>
> a2202 | f1118: You are specifying the default print destination for fax items. f2061: To enter the telephone number of a fax machine, press star star five. f2062: To enter a call delivery address, enter digits followed by the pound sign. f1472: <.1 second pause, this fragment may be replaced with a customized recording which can be used to explain/state fax prefixes for printing.> f556: To exit, press star pound now.
> a2203 | f2064: You are specifying the telephone number of a fax machine as your default print destination. f1143: The default print destination should be set to the destination where you normally send your documents for printing. f1124: When autoprinting is turned on, all non-private faxes that are received will automatically attempt to print at the default destination. f1130: This is also used as the default print destination when scanning fax messages. f2065: The telephone number of a fax machine should be entered as it would be dialed from the location of your messaging system. It can contain a maximum of 23 digits, including trunk access, long distance, or international access codes if necessary, and is subject to administrator restriction. f1134: To enter destination, enter digits followed by the pound key.
> a2204 | f2063: Enter the telephone number of a fax machine followed by the pound sign.
> a2205 | f327: You are creating a mailing list. f285: To add a member, enter extension f224: and pound sign. f2066: To add the telephone number of a fax machine, press star star five. f2067: To add a call delivery address, enter digits followed by the pound sign. f1472: <.1 second pause, this fragment may be replaced with a customized recording which can be used to explain/state fax prefixes for printing.> f328: To delete the previous entry, press star 3. To add a mailing list you have already created, or a public list owned by others, press star 5. To review or modify the list you are creating, press star 1. To approve the list you are creating and move on to the next step, press pound. f58: For name addressing, press star 2. f235: To restart at the activity menu, press star 7. To transfer to another extension, press star 8. f282: To have system wait, press star 9. To access the names or numbers directory, press star star 6. If finished, please hang up or to disconnect AUDIX, press star star 9.
> a2206 | f2066: To add the telephone number of a fax machine, press star star five.
> a2208 | f2071: You are specifying the telephone number of a fax machine. f2065: The telephone number of a fax machine should be entered as it would be dialed from the location of your messaging system. It can contain a maximum of 23 digits, including trunk access, long distance, or international access codes if necessary, and is subject to administrator restriction. f24: To delete, press star 3. f105: To restart at the activity menu, press star 7. f80: To have system wait, press star 9. If finished, please hang up or to disconnect AUDIX, press star star 9.
> a2216 | # New announcement 2216 introduced in R5.1 of INTUITY. # Fax Extended Dial (FED) Feature # This announcement is not reached if the FED feature is off. # NUMBER == default print destination exists f1091: You are specifying where your documents will be printed IF (NUMBER > 0) THEN f1087: To print to destination... BUTTONS, f1088: press pound ELSE f1092: A default print destination has not been assigned. f1093: To assign a default print destination press star 7, then 5-3. ENDIF, f2061: To enter the telephone number of a fax machine, press star star five. f2062: To enter a call delivery address, enter digits followed by the pound sign. f1472: <.1 second pause, this fragment may be replaced with a customized recording which can be used to explain/state fax prefixes for printing.> f1095: This destination will be used for the remainder of this call. When you hang up, your default destination will be restored. f1090: To print on the fax machine from which you are calling, press star 6. f1096: If you choose this option, the document will begin to print. You will not be able to access your mailbox while the document is printing. You will be able to call into your mailbox again after printing is complete.
> a2217 | # New announcement 2217 R5.1 # NUMBER == default print destination exists IF (NUMBER > 0) THEN f1087: To print to destination... BUTTONS, f1088: press pound ENDIF, f2061: To enter the telephone number of a fax machine, press star star five. f2062: To enter a call delivery address, enter digits followed by the pound sign. f1472: <.1 second pause, this fragment may be replaced with a customized recording which can be used to explain/state fax prefixes for printing.> f1090: To print on the fax machine from which you are calling, press star 6.
Top of page

| Search This CD Index Contact Us
| © 2002-2007 Avaya Inc. All rights reserved.