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| VM (Voice Messaging) Events
Each of these events is generated by the VM application and indicates a problem with the voice messaging system: AUDIX_FS0004 RPCTEST000 SOFTWARE0006 SOFTWARE0200 SOFTWARE0202 SOFTWARE0206 VM_PT0000 VM_PT0001 VM_PT0006 ### VP AUDIX_FS0004 ##### Description: AUDIX voice messaging files were corrupted. Subscribers cannot send or receive messages. Subscribers might be hearing "System experiencing difficulties." This alarm might occur if the system crashed or AUDIX was shutdown ungracefully. ##### Repair Procedure: Stop the messaging software (voice system). Start the messaging software (voice system). Verify that users can create and retrieve messages. If users cannot create and retrieve messages, contact your remote support center. ### VM RPCTEST000 ##### Description: The INTUITY AUDIX LX system resets the operating system's RPC processes if this event occurs four times within 1 hour. If RPC cannot be reset, the system issues a VM RPCTEST 001 Minor alarm. ##### Repair Procedure: No corrective action is necessary. ### VM SOFTWARE0006 ##### Description: An INTUITY AUDIX port process failure occurred. ##### Repair Procedure: No corrective action is necessary. ### VM SOFTWARE0200 ##### Description: A restartable INTUITY AUDIX process failed to initialize. The system attempts to restart the process every 5 minutes. This event remains active until the process successfully initializes, and then the event automatically resolves. If this event is logged three times within the hour, the system raises a single software VM SOFTWARE 203 alarm. This event usually indicates a problem with the system's IMAPI administration. ##### Repair Procedure: Contact your remote support center. ### VM SOFTWARE0202 ##### Description: An INTUITY AUDIX restartable process failed. When this alarm occurs, the failed process is automatically restarted. The event remains active until the process successfully initializes, and then the event resolves automatically. If this event is logged a second time within the hour, the system raises a single VM SOFTWARE 204 minor alarm. This event usually indicates a problem with the system's IMAPI administration. ##### Repair Procedure: Contact your remote support center. ### VM SOFTWARE0206 ##### Description: An INTUITY AUDIX port process failure occurred. ##### Repair Procedure: No corrective action is necessary. ### VM VM_PT0000 ##### Description: An INTUITY AUDIX port process has stopped and has been restarted. Any call in progress on that port has been dropped. ##### Repair Procedure: No corrective action is necessary. ### VM VM_PT0001 ##### Description: An INTUITY AUDIX port process initialization failure has occurred. The process has been restarted. ##### Repair Procedure: No corrective action is necessary. ### VM VM_PT0006 ##### Description: An INTUITY AUDIX port process failure occurred. ##### Repair Procedure: No corrective action is necessary. ### ### Top of page

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